Shipping policy

SHIPPING POLICY

Everything ships from San Diego, California. Orders go out within 2 to 4 business days. If an order cannot go out in that time, we email you before the time is up with a new ship date and your choice to wait or to cancel for a full refund. If you cancel, or if we cannot ship it at all, the full amount goes back the way you paid within 7 business days. Delivery windows start once the parcel ships, and every order gets a tracking number by email.

Postage is shown at checkout before you pay, never added as a surprise at the end. U.S. orders of $100 or more (counted after any discount code) ship free; free shipping applies to U.S. addresses only. Below that, U.S. postage is the live USPS rate for your address and package weight (USPS Ground Advantage). Outside the U.S., the rates below apply.

SHIPPING RATES

United States: live USPS rate at checkout, free on orders of $100 or more. 3 to 7 business days.

Outside the U.S., orders ship worldwide. Postage is the live carrier rate for your address and package weight, calculated at checkout and shown in your local currency where available. Checkout shows the estimated delivery dates for each option.

Most countries: USPS First-Class Package International (parcels up to 4 lb) or USPS Priority Mail International, plus DHL Express Worldwide as a faster option.
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Italy, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Spain, Sweden, Andorra, Monaco, French Guiana, Guadeloupe, Martinique, Mayotte and Réunion: USPS or DHL Express. These parcels ship with import duties and taxes prepaid, so the USPS rate includes a prepaid-duties handling charge.
Ireland, Poland, Czechia, Greece, Croatia, Hungary, Romania, Bulgaria, Cyprus, Latvia, Lithuania and Slovenia: DHL Express, which carries the duties and taxes paid at checkout.
Afghanistan, Argentina, Bhutan, Colombia, Haiti, Kiribati, the Republic of the Congo, Seychelles, Somalia, South Sudan, Sudan, Turkmenistan and Yemen: DHL Express, where DHL offers a rate.

CUSTOMS AND DUTIES

Shipping, import duties and import taxes are paid by the buyer. Bakes does not pay them on your behalf.

For orders to the European Union, Andorra, Monaco and the French overseas departments, import duties and taxes are calculated and collected at checkout. They are shown at checkout before you pay, the parcel ships with them paid, and nothing more is due when it arrives.

For every other country outside the United States, your country may charge import duties, taxes or handling fees when the parcel arrives, collected by the delivery service, and you pay them then. Please check your country's rules before ordering; a parcel refused for unpaid duties is refunded minus the original postage and any return postage. Duties and import taxes are set by your government, not by us. We declare every parcel accurately.

QUESTIONS

Email bakes@bakesmusic.com with your order number. Bakes Music Publishing, San Diego, California, USA.