THE FINE PRINT
SHIPPING & RETURNS
Everything ships from San Diego. U.S. orders of $50 or more ship free. Otherwise postage is charged by destination: in the U.S. it is the live USPS rate for your address, and it is always shown at checkout before you pay, never added as a surprise at the end.
SHIPPING RATES
Free U.S. shipping on orders of $50 or more, counted after any discount code. Below that, U.S. orders pay the live USPS rate for your address, calculated at checkout. Outside the U.S., rates cover the first piece plus a step for each additional piece in the same order:
- United States USPS rate for your address · 3 to 7 business days
- Canada & Mexico $22 + $6 each extra · 7 to 16 business days
- United Kingdom & Europe $36 + $9 each extra · 8 to 21 business days
- Australia, NZ & Asia $42 + $11 each extra · 10 to 24 business days
- Rest of world $45 + $12 each extra · 10 to 28 business days
Orders go out within 2 to 4 business days. Delivery windows start once the parcel ships, and every order gets a tracking number by email.
CUSTOMS AND DUTIES
Orders outside the United States may be charged import duties, taxes or handling fees by your country. Those are set by your government, not by us, and they are the buyer's responsibility. We declare every parcel accurately.
RETURNS AND EXCHANGES
Every piece is made in small runs, so returns are handled as an exchange or store credit rather than a refund.
You have 14 days from delivery to start one. The piece must be unworn, unwashed, free of smoke and fragrance, with the tags still attached. Trying it on is expected. Wearing it out is not.
You cover return postage. We cover shipping the replacement size back to you, stock permitting.
To start a return, use the contact form with your order number, pick “Merch / Orders” as the subject, and say whether you want an exchange or store credit.
IF IT ARRIVES DAMAGED
Message us within 14 days with a photo and your order number. A damaged, defective or incorrect item is replaced or refunded in full, shipping included, and you do not need to send it back at your own cost.
UK AND EU CANCELLATION RIGHTS
Buyers in the United Kingdom and European Union may cancel an order within 14 days of delivery for any reason, and return it within 14 days of telling us. That is a refund right, not a store credit, and it stands regardless of the exchange policy above. Return postage is the buyer's unless the item was faulty.
DIGITAL DOWNLOADS
Music downloads are delivered instantly after payment and cannot be returned once the files have been downloaded, since they cannot be given back. If a download fails or a file will not open, message us and we will fix it or refund it.
TICKETS
Tickets bought here are non-refundable unless the show is cancelled or rescheduled, in which case you get a full refund or entry to the new date, your choice.
COMMON QUESTIONS
How much is shipping, and how long does it take?
Everything ships from San Diego. U.S. orders of $50 or more, counted after any discount code, ship free. Below that, U.S. shipping is the live USPS rate for your address and package weight (Ground Advantage or Priority Mail), calculated at checkout before you pay. Orders go out within 2 to 4 business days, U.S. delivery takes 3 to 7 business days after that, and every order gets a tracking number by email.
Do you ship outside the United States?
Yes. Postage is zoned: Canada & Mexico; United Kingdom & Europe; Australia, NZ & Asia; Rest of world. It is charged by destination and shown at checkout before you pay, never added at the end. Import duties, taxes or handling fees charged by your country are set by your government and are the buyer's responsibility.
Can I return or exchange a piece?
Every piece is made in small runs, so returns are handled as an exchange or store credit rather than a refund. You have 14 days from delivery to start one, and the piece must be unworn, unwashed, free of smoke and fragrance, with the tags still attached. You cover return postage and we cover shipping the replacement size back to you, stock permitting. To start a return, use the contact form with your order number, pick "Merch / Orders" as the subject, and say whether you want an exchange or store credit.
What if my order arrives damaged or wrong?
Message us within 14 days with a photo and your order number. A damaged, defective or incorrect item is replaced or refunded in full, shipping included, and you do not need to send it back at your own cost.
What sizes do the pieces come in, and how do they fit?
Every piece comes in S, M, L and XL. They are standard men's sizes, cut the same across the capsule. Take your usual size for a regular fit, or size up if you want it oversized the way the models wear it. Each product page has a size chart in inches. The numbers follow standard US men's sizing rather than a tape on these exact pieces.
What is a Day One?
A Day One is someone on the Bakes list early. Joining gets you a numbered Day One card, new music, drops and show dates before anyone else, and 10% off your first order of merch. The code is a member perk: it arrives in the welcome email and is not published anywhere else.
What is Divine Timing?
Divine Timing is a Bakes song from the Trust Yourself EP (2020) and the name of the first Bakes clothing capsule. The brand is Bakes. The capsule is five pieces across two designs: Angels, a Renaissance painting, on the black hoodie and the mint green tee, and Roses Are Divine on the white hoodie, the pink tee and the black long sleeve. Shop it at bakesmusic.com/store.
Where can I stream or buy the music?
Bakes is on Spotify, Apple Music, Amazon Music, YouTube, Pandora, Tidal and SoundCloud, with every platform listed at bakesmusic.com/listen. Downloads are sold on Bandcamp, at bakesmusic.bandcamp.com.
How do music downloads work?
Downloads are sold on Bandcamp, at bakesmusic.bandcamp.com. A download bought earlier on bakesmusic.com keeps working through the link in its order email. Downloads cannot be returned once the files have been downloaded, since they cannot be given back. If a download fails or a file will not open, message us and we will fix it or refund it.
How do I book Bakes, or reach him for press?
Use the contact form at bakesmusic.com/contact and pick "Booking / Shows" for shows, festivals and live performance, or "Press / Media" for interviews and features. Or email bakes@bakesmusic.com. A real person answers, usually within a day.
Last updated October 1, 2026
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